INTRODUCTION

 

By using Bahjacart.com (the “Website”), you agree to comply with these Terms & Conditions and all applicable laws and regulations. Accessing the Website through any means other than the provided interface is prohibited unless explicitly allowed through a written agreement with Bahjacart.com. Automated access methods such as scripts or web crawlers are not permitted. You are responsible for any breaches of these Terms & Conditions and any consequences thereof.

YOUR ACCOUNT AND AMENDMENT TO THE TERMS OF USE

To access certain services or areas of the Website, you may need to register an account. Your username and password are for personal use only, and you are responsible for maintaining their confidentiality. Bahjacart.com reserves the right to terminate accounts, refuse service, or cancel orders at its discretion. We may update these Terms & Conditions periodically, and your continued use of the site constitutes acceptance of any changes. If you disagree with any updates, you must stop using the site immediately.

INTELLECTUAL PROPERTY

All content on the Website, including text, graphics, logos, images, audio clips, videos, data, music, software, and other materials, is the property of Bahjacart.com or its suppliers and licensors, protected by copyright, trademark, patent, or other proprietary rights. The collection and arrangement of all content on the site is the exclusive property of Bahjacart.com.

PRICES

  • Base Currency: All prices are in Omani Rials (OMR).
  • Changing of Prices: Prices may change due to promotions, launches, or stock status. Orders already confirmed or delivered will not be affected by price changes. Typographical errors in pricing can result in order cancellation and correction by Bahjacart.com.

SHIPPING METHODS

  • Orders require 24-48 hours for processing before shipping.
  • Same-day shipping is not guaranteed.
  • No international shipping is available at this time.
  • Bahjacart.com does not ship to OFAC-sanctioned countries.
  • Shipping is limited to Oman, excluding some remote areas.

ORDERS

  • Placing An Order: Orders can be placed through the website or by telephone. Ensure that personal data is accurate and updated.
  • Processing Time: Orders are processed within 24-48 hours, excluding weekends and holidays.
  • Order Acceptance: Bahjacart.com reserves the right to accept or decline orders and to request additional verification if needed.
  • Order Status: Updates and tracking information will be provided via email.
  • Change & Cancel Orders: Orders can be changed or canceled before processing and shipping by contacting Bahjacart.com customer service.

PAYMENT

Currently, Bahjacart.com offers Cash on Delivery (COD) within Oman. PayPal will be implemented soon. Bahjacart.com reserves the right to refuse delivery or honor an order for outstanding payments.

DISPUTES

Any disputes arising from these Terms & Conditions will be settled through good-faith negotiations. If unresolved, disputes will be referred to binding arbitration under the Arbitration Rules of the Dubai International Financial Centre – London Court of International Arbitration (LCIA). Arbitration will take place in Dubai, Oman, and proceedings will be conducted in English.

RETURNS

  • Conditions for Returns: Items can be returned within 3 days of delivery if they are wrong, damaged, or not as described. Items must be unused, in original packaging, and with all accessories.
  • Non-Returnable Items: Products that are used, damaged by the buyer, or with tampered/missing serial numbers cannot be returned.

REFURBISHED PRODUCTS

Refurbished products are tested and restored to working condition by professionals. They come with minimal signs of wear and include a 1-month Bahjacart.com warranty.